Step 1: Turn
on the computer.
Step 2: When the Dell splash screen
appears during the computer startup process, press and hold <Ctrl> and
then press <F11>. Then, release both keys at the same time.
Step 3: In the Dell PC Restore by
Symantec window, click Restore. Alternatively, press <Tab> to highlight
Restore, and then press <Enter>.
Step 4: When a warning message
appears stating that all data will be lost, click Confirm, or press <Tab>
to highlight Confirm and then press <Enter>.
The Progress window will appear. Once the restore process
starts, Dell PC Restore by Symantec usually takes about 8 to 10 minutes to
finish.
When the restore process is complete, the following
message will appear:
“The system recovery process
was successful”
Step 5: Click Finish or press
<Tab> to highlight Finish and then press <Enter> to restart the
computer. The software is now installed as it was when the computer was first
received.